Manage and update your calling feature settings from any touch-tone telephone

Remote Feature Management gives you the ability to manage your unwiredVoice:) calling features when you're on the road or don't have access to the online account center.

You can easily update the settings for the following unwiredVoice:) features from any touch-tone phone:

     • Account Balance Announcement
     • Call Blocking
     • Call Forwarding
     • Call Return
     • Calling Card Option
     • Caller ID
     • Customer Service (611)
     • Do Not Disturb
     • Language Selection
     • Reach Me
     • Redial
     • Speed Dial
     • VoiceMail

To use Remote Feature Management:

By dialing your VoiceLine phone number:

  1. Pick up the handset and dial your unwiredVoice:) phone number.
    Allow the phone to ring until the unwiredVoice:) greeting is played.
  2. While your unwiredVoice:) greeting is playing, press the * key. (You must press * before you are prompted to leave a message.)
  3. Enter your unwiredVoice:) PIN when prompted.
  4. Press 3 at the Main Menu prompt.
  5. When prompted, enter the unwiredVoice:) service code for the feature you would like to manage.

Please note that you must have the "No Answer" option of Call Forwarding set to send your calls to
unwiredVoice:).

By dialing a remote access number:

  1. Pick up the handset and dial the unwiredVoice:) access number
    (see a complete list of access numbers on
    unwired    Voice:) feature page).
  2. Enter your unwiredVoice:) phone number and your unwiredVoice:) PIN when prompted.
  3. Press 3 at the Main Menu prompt.
  4. When prompted, enter the unwiredVoice:) service code for the feature you would like to manage.

Usage Notes:

  • The same access numbers are used for Remote Feature Management and accessing unwiredVoice:). Please refer to the unwiredVoice:) feature page for a complete list of access numbers.
  • While using Remote Feature Management, you can press "9" at any time to return to the Main Menu.