Enjoy peace and quiet without phone interruptions

Do Not Disturb is perfect for those times when you don’t want to be interrupted by a phone call. When the Do Not Disturb feature is on, anyone who dials your phone number will hear a message stating that you are currently not accepting calls.

If there are family members or friends whose calls you always want to receive, you can create a four-digit Special Pass Code and share it with them. The Special Pass Code allows a caller to bypass Do Not Disturb and get in touch with you.

Here's how it works:

  1. Pick up the phone handset and dial *98.
  2. Press 1 to enable Do Not Disturb.
  3. Once you hear the confirmation that Do Not Disturb has been enabled, you may hang up the phone handset.
 

To turn off Do Not Disturb:

  1. When you are ready to accept calls, pick up the phone handset and dial *98.
  2. Press 2 to turn off Do Not Disturb. When you hear the confirmation you may hang up the phone handset.
 

To set up your Special Pass Code:

  1. Pick up the phone handset and dial *98.
  2. Press 3 to access the Do Not Disturb options.
  3. Follow the instructions to set up and change your code and to activate and deactivate the feature.

Usage Notes:

  • If you have activated the Special Pass Code feature and a caller enters the correct four-digit code while the Do Not Disturb message is playing, the call is connected immediately and rings on your phone.
  • If you have created a Special Pass Code but have not activated the feature, all callers will be prevented from reaching you, even callers who know your Special Pass Code.

Manage the feature online
You can manage your Do Not Disturb settings in the Manage Service Features section of our online account center.
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